At Poshaara, we strive to deliver premium-quality poshaks that you’ll love. However, if something isn’t quite right, we’re here to help with a smooth and transparent return process.
1. Eligibility for Returns
- Returns are accepted within 7 days of delivery
- The product must be unused, unworn, and in its original condition
- All original tags, packaging, and accessories must be intact
2. Non-Returnable Items
- Customized or made-to-order poshaks
- Items purchased during clearance or special sale (if mentioned)
- Products damaged due to misuse or improper handling
3. Return Process
- Contact us at support@poshaara.com or WhatsApp us at +91-9834887650
- Share your order details along with images (if the item is damaged/incorrect)
- Once approved, we will arrange a return pickup or guide you through the process
4. Refund Policy
- Refunds will be processed after the product passes quality inspection
- The refund will be credited to your original payment method within 5–7 business days
- In case of Cash on Delivery (COD), refunds will be processed via bank transfer
5. Exchange Policy
- Exchanges are subject to product availability
- If the desired item is unavailable, a refund or store credit will be provided
6. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please inform us within 48 hours of delivery. We will ensure a quick replacement or full refund.
7. Shipping Charges
- Return shipping may be free for damaged/incorrect items
- For other returns, a nominal shipping fee may be deducted
At Poshaara, your satisfaction is our priority. We aim to make your shopping experience seamless, trustworthy, and delightful.
For any assistance, feel free to reach out to us — we’re always happy to help.
— Team Poshaara